What is your minimum order quantity?
Minimum order quantities vary by product. For most metals, our MOQ is 5 tons. For specialty items or custom orders,
please contact our sales team to discuss your specific requirements and we'll provide a tailored solution.
Do you offer bulk discounts?
Yes, we offer competitive bulk discounts based on order volume. Our pricing adjusts according to quantity,
frequency, and product type. Contact our sales team with your requirements for a detailed quote.
What is your typical delivery timeframe?
Standard delivery across Nigeria and West Africa takes 3–7 days depending on location. Expedited delivery options are available
for urgent orders. Delivery costs and timelines are calculated based on destination and order specifications.
Are your products certified?
All our products are ISO certified and meet industry standards including SON certification where applicable.
Every shipment includes detailed test reports from our accredited testing laboratory certifying compliance with
quality specifications.
What payment terms do you offer?
We accept various payment methods including bank transfers, checks, and credit terms for established clients.
Payment terms are negotiable based on order value and customer history. Contact our finance team to discuss options.
Can you provide custom metal solutions?
Yes, we specialize in custom metal solutions. Whether you need specific alloy compositions, custom dimensions,
or specialized cutting, our team can work with you to create tailored products. Contact us to discuss your requirements.
Do you have storage facilities?
Yes, we offer climate-controlled warehousing facilities. Products can be stored at our facility for extended periods.
Storage costs are calculated based on duration and quantity. Contact us for warehousing service details.
How can I track my order?
Once your order is dispatched, we provide tracking information via email. You can track shipments in real-time using
the logistics partner's tracking system. Our team is also available to provide updates upon request.